Sr. Manager, Solutions Architect (Customer Engineering)(Remote)

Company: Capital One
Location: Richmond
Posted on: March 21, 2025

Job Description:

Sr. Manager, Solutions Architect (Customer Engineering)(Remote) at Capital One summary:
The Sr. Manager of Solutions Architect at Capital One is responsible for leading technical engagements with enterprise customers, focusing on architectural design and implementation of innovative cloud-based solutions. This role involves analyzing customer requirements, managing project delivery, and fostering relationships with key stakeholders to enhance customer success in adopting advanced technologies. The ideal candidate possesses deep technical expertise, experience in regulated environments, and a strong ability to mentor and lead teams in a collaborative setting.
Sr. Manager, Solutions Architect (Customer Engineering)(Remote)Capital One has taken a bold journey to build a technology company while operating in a complex, highly regulated business. We have built out a large engineering organization, moved to the cloud, re-architected our applications and data platforms, and embraced machine learning at scale.Our AI/ML capabilities are now at the forefront of what's possible in banking. (e.g., Eno). As we uncovered new challenges along the way, we built and battle tested new capabilities to meet those needs. We've open sourced several of the software tools we built (e.g., Cloud Custodian, Hygieia) and forged new partnerships with other digital leaders.Through this journey, we've developed a suite of internal solutions uniquely designed to meet the challenges of a digital-first, cloud-first business at scale. The Capital One Software team is exploring how these internal solutions across cloud, data, governance, and applications could serve the needs of other companies born or built in the cloud or migrating to the cloud..The Capital One Software team is looking for experienced and collaborative individual contributors who are technically skilled and can work directly with the customers to engineer, deliver and successfully implement solutions and products within their data ecosystem. In this role, you will need to be technically capable and credible in your own right as well as effective in shaping the customer and solutions-focused skills of your team. We are looking for individual contributors who are passionate about learning and introducing new technology in order to help colleagues and customers embrace and adopt new technology. We need innovators who can look beyond the technology and consider the value our technology creates for our customers, who can help customers embrace the offered technology and solutions, who are obsessed with customer success and can help change how our technology is viewed to enable outcomes.The ideal candidate will have past experience working as a Distinguished Engineers, Solutions Architect, Technology Architect, and a proven track record of hands-on solution implementation in the customer environment and managing and growing customer relationships. You will have an ability to grow your leadership skills as well as diving deep into various hands-on solutions while developing new skills, so you can make strong contributions in architecture transformation discussions.Responsibilities:

• Prepare and deliver technical engagements with enterprise customers including envisioning business and technical solutions, delivering architectural design and rapid prototypes.
• Drive architecture/design reviews focused on business and technical requirements.
• Analyze, define and document requirements for data, workflow, logical processes, hardware, operating system environment and enterprise system integrations.
• Plan, manage and deliver customer projects.
• Support architecture governance by providing subject matter expertise.
• Work with business and product partners, architects, and other groups to identify technical and functional needs of systems, and determine priority of needs.
• Travel to customer locations as needed to implement products and solutions, develop and nurture customer relationships, and manage key stakeholder communication.
• Enforce company policies in areas of development methodology, architecture, security, change and configuration management, compliance, and HR.Basic Qualifications:
  • Bachelor's Degree
  • At least 6 years of experience in Software Engineering and Systems Architecture or Technology Solution design
  • At least 2 years of experience creating solutions architectures in a public cloud (AWS, Microsoft Azure, Google Cloud) Preferred Qualifications:
    • Master's Degree in Computer Science, Engineering or Information Technology
    • 7+ years of experience in software engineering
    • 5+ years of experience as a Solutions Architect in large/complex organizations
    • 5+ years of experience in building and managing infrastructure, databases, networking and CI/CD Tooling (K8s, Artifactory, Harness, Docker, ECS, etc.)
    • 8+ years of experience architecting, designing, and/or delivering delivering scalable and decoupled systems in a heavily regulated technology environment
    • 3+ years of experience working with internal and external business clients
    • 3+ years of experience with AWS concepts and implementations
    • 1+ years of experience working on data management platforms in areas such as Data Discovery, Data Classification, Data Lineage and Data Catalog.
    • 1+ years of experience with Cryptography and Quantum Computing.
    • Experience to engaging, influencing and driving initiatives by partnering with technology executives
    • Experience mentoring software engineers or architects
    • Experience in a regulated environment (HIPAA, PCI, Privacy, etc)
    • Ability to communicate at all levels in the organizations with required technical depth and breadth
    • AWS or equivalent certifications (Cloud Practitioner, Solution Architect-Associate, GCP or Azure)At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solution Arch -Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solution Arch - - - - - - - - -Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the -Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
      
      Keywords:
      Solutions Architect, Cloud Computing, Customer Engineering, Machine Learning, Technical Solutions, Architectural Design, Project Management, Stakeholder Management, Cloud Migration, Enterprise Solutions
      

Keywords: Capital One, Richmond , Sr. Manager, Solutions Architect (Customer Engineering)(Remote), Executive , Richmond, Virginia