Client Services Representative

Company: National Veterinary Associates
Location: Lynchburg
Posted on: April 4, 2025

Job Description:

Job Description

We are currently looking for a motivated, eager individual to join our Client Service Team FULL TIME

.A candidate with experience in the veterinary field is preferred and will be considered with priority but we are willing to train the right candidate with customer service experience.

We are a very fast paced & progressive 7 Doctor practice.

Full time positions include: Full health and ancillary benefits, 401k retirement plan with a match percentage, paid vacation and sick time, and a personal pet discount.

A typical work week consists of 4 days/week with a Saturday rotation required.

Primary job responsibilities include: Excellent customer service ability/ Client communication via phone, email, and 2 way text/ Ability to handle a busy multi line phone system/ Schedule appointments and maintain daily doctor schedules/ Audit patient charts/ Process invoice transactions/ Discuss vaccine protocols/ Field basic questions about medical protocols and recommendations.

The ideal candidate will integrate easily into a large team environment and handle high stress situations with a calm and positive demeanor.

Interested candidates should email pvah@peaksviewanimalhospital.com for an application and return it with a current resume.

We are looking forward to adding to our team!!!!

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

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