Lead Maintenance Supervisor

Company: Fairfield Residential
Location: Richmond
Posted on: April 6, 2025

Job Description:

Lead Maintenance SupervisorThis position will be based in Virginia and travel throughout the region to work on-site at our various communities. Ideal candidates will reside in Central Virginia. OUR COMPANY:At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional and luxurious apartment living. Among the most experienced multifamily companies, Fairfield has developed and acquired over 1000 communities since 1985. We are an award-winning company that proudly employs over 1,400 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide.Being a part of Fairfield means more than a rewarding career with personal growth. It's a partnership for the long term, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we're proud to reflect that in our culture.ABOUT THIS ASSOCIATE:Fairfield properties are known for the visible and available on-site staff that keep our residents loving where they live. Our Lead Maintenance Supervisors are critical members of our Property Management Teams who work to ensure the upkeep of our properties and ensuring our customers' happiness and comfort.A Lead Maintenance Supervisor will provide additional assistance, oversight, and specialty maintenance work at a variety of communities throughout a region. This position requires someone to be a self-starter and able to make decisions that will impact the community in a positive manner. As a leader, this person supervises and motivates a diverse staff while routinely making independent decisions, especially during after-hours emergency situations.This is a busy, exciting job for someone committed to the preservation and beautification of real estate and who is passionate about a career of residential property management. Successful associates in this role may be promoted into Regional Maintenance Manager positions. WHAT YOU CAN EXPECT TO DO IN THIS ROLE:PROPERTY MAINTENANCE

• Perform, schedule and supervise maintenance repairs throughout the property.
• Schedule, monitor and conduct preventative maintenance.
• Maintain a flexible, available schedule to respond to and resolve after-hours and weekend emergency maintenance and custodial requirements.OPERATIONS
  • Use Yardi (or similar) property management software to manage open service repair requests
  • Create and manage a budget while maintaining an accurate inventory of maintenance items.
  • Ensure that policies and procedures as well as safety and compliance expectations are met.TEAM MANAGEMENT & CUSTOMER SERVICE
    • Lead, motivate and develop a successful, inclusive and diverse property maintenance team.
    • Provide timely and constructive performance feedback and light mediation.
    • Deliver outstanding customer service to all residents.WHAT YOU'LL NEED ON DAY ONE:
      • Three or more years' hands-on apartment maintenance experience required.
      • Strong knowledge of plumbing, electrical, HVAC, carpentry, and appliance repair work.
      • HVAC-EPA (Type II) or EPA Universal certification is required.
      • Certified Pool Operator (CPO) certification strongly preferred. Associates hired without a CPO certification will be required to obtain within 90 days of hire.
      • Ability to read and comprehend budgets.
      • Supervisory experience required.
      • Experience with Yardi or other property management accounting software.
      • High school diploma or equivalent required.
      • Ability to read, write, understand, and communicate in English.
      • Experience using Microsoft Outlook, Word, and Excel.
      • Professional verbal and written communication skills.
      • Superior customer service skills including the ability to manage difficult customers and/or situations.
      • A valid driver's license and reliable transportation may be required.
      • Availability to be on-call and responsive to after hour emergencies.
      • Ability to work a flexible schedule to include weekends, evenings, and holidays.#LI-NICOLEEstimated Rate of Pay:$75,000.00 - $80,000.00This position is exempt; the range above reflects annual salary.The pay range displayed for this position is determined by skills and experience required, location and job complexity*. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements:
        • Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional)
        • Matched 401(k)
        • Medical, dental & vision insurance
        • Flexible spending account
        • Life insurance* Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.

Keywords: Fairfield Residential, Richmond , Lead Maintenance Supervisor, Professions , Richmond, Virginia