Customer Support Analyst
Company: VirtualVocations
Location: Washington
Posted on: February 3, 2025
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Job Description:
A company is looking for a Customer Support Solutions Analyst -
Financial.
Key Responsibilities
Provide exceptional customer support for application administration
and configuration issues
Develop a thorough understanding of cloud-based software to aid
long-term care processes
Resolve technical issues through log analysis, research, and
collaboration with the team
Required Qualifications
Secondary Degree in Progress or Completed
Understanding of business processes in long-term care or medical
facilities
Experience supporting and troubleshooting web-based software
applications
Familiarity with diagnostic tools for resolving customer issues is
preferred
High level of customer focus and empathy
Keywords: VirtualVocations, Richmond , Customer Support Analyst, Professions , Washington, Virginia
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