Equipment & Video Installation Technician

Company: ManTech
Location: Herndon
Posted on: February 1, 2025

Job Description:

ManTech is seeking a motivated, career and customer-oriented Equipment & Video Installation Technician to serve on a Dedicated Support Team of Network Video Installers supporting the StreamIT project in Herndon, VA. - In this role, you will install network equipment, video media gateways and associates service modules.Responsibilities include, but are not limited to:

• Interact with end customers daily and must have appropriate interpersonal skills.
• Experience in the customer's classified and unclassified LAN infrastructure (including scripting, configuration, cutover and troubleshooting).
• Understanding both the current and future IP network architecture and standards.
• Performing high quality installation work in an efficient manner.
• Running and terminating cables to video switch equipment.
• Installing and troubleshooting a variety of cable set top boxes at user locations.
• Working with users to resolve issues with video service.
• Performing surveys as necessary to collect or validate information for the engineering or VSIT personnel.
• Mounting video and network equipment in racks and running and connecting both power and service cabling as appropriate.
• Dressing cabling appropriately according to industry and Sponsor standards.
• Local travel may be required between customers buildings.
• May have supervisory responsibilities.Hours of coverage: Hours will depend on the specific team being supported. - Generally, requests are to provide support between the hours of 6:00 a.m. - 6:00 p.m. -Basic Qualifications:
  • Sponsor's classified LAN infrastructure (including scripting, configuration, cutover and troubleshooting).
  • Sponsor's unclassified LAN infrastructure (including scripting, configuration, cutover and troubleshooting).
  • Experience installing and troubleshooting video equipment and media gateways on the Sponsors classified and unclassified networks.
  • Some experience with implementation on the Sponsor's new unclassified network LAN infrastructure.
  • Experience reading and understanding cable run lists.
  • Experience in a variety of cabling areas including 110 type cross connections, RJ45 patch panels, wire wrap terminals, copper cable terminations, DSX Panel T-1 cabling, fiber terminations.
  • Excellent knowledge of various cabling methodologies, industry standards and troubleshooting techniques.
  • Ability to work with engineering personnel to assist them with any technical issues encountered.
  • Strong communication skills due to variety of groups to be working with, such as co-workers, management, and customers; must be able to exchange accurate information.---
  • Self-motivated, organized, with excellent interpersonal, written, and verbal communication skills. -
  • Ability to embrace diverse technical disciplines and excellent customer service skills. -
  • Ability to adapt to quickly changing tasks and requirements and the ability to quickly learn new skills while on the job.
  • Attention to detail, leadership, and collaborative and independent work process.
  • Demonstrated problem solving and technical skills to resolve critical IT issues.
  • Must be a self-starter, work independently, and work with a clear and defined mission.
  • Must demonstrate ability to thrive and succeed in a challenging environment.
  • BA/BS and 7 years of experiences, or a combination of education and work experience equivalent to 11+ years.Preferred Qualifications:
    • Network Installation experience.
    • Related work experience in a technical help desk position and IT hardware and cabling installation.
    • IAT III certification.
    • Experience with ServiceNow ITSM & ITOM.
    • ITIL - v4 Foundation, or higher, certification.Security Clearance Requirements:
      • Current/active TS/SCI with Polygraph.Physical Requirements:
        • Must be able to remain in a stationary position 50%.
        • Must be able to move/traverse within and between buildings and offices.
        • Must be able to position self to maintain equipment and cabling, including under the desks, while moving floor tiles, and in server closets, some of which may be confined spaces.
        • Able to operate a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.---
        • Must be able to move Audio/Visual or Computer equipment weighing 50 pounds or more, some equipment may require team-lift or the use of carts.---
        • Ascends/descends a ladder, 10+ feet high while pulling cables and adjusting equipment.

Keywords: ManTech, Richmond , Equipment & Video Installation Technician, Professions , Herndon, Virginia