Enterprise Customer Success Consultant

Company: VirtualVocations
Location: Newport News
Posted on: November 14, 2024

Job Description:

A company is looking for an Enterprise Customer Success Consultant to join their Grow team.

Key Responsibilities

Lead the transition of customers from implementation to active usage of the Grow product
Develop and evaluate training materials to maximize client adoption
Manage the entire customer lifecycle, including onboarding, training, and renewals

Required Qualifications and Education

Bachelor's degree; Master's degree preferred in I/O Psychology or related field
Proven experience as an Enterprise Customer Success Manager for a SaaS product
Strong background in HR Tech or Talent Management
Analytical mindset with the ability to utilize data for decision-making
Continuous improvement mindset focused on feedback

Keywords: VirtualVocations, Richmond , Enterprise Customer Success Consultant, Professions , Newport News, Virginia

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