Project Analysis III

Company: Volt
Location: Washington
Posted on: April 17, 2025

Job Description:

Volt is Immediately Hiring for - Project Analysis III (Domain Facilitator)

Are you the right applicant for this opportunity Find out by reading through the role overview below.
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As a Project Analysis III (Domain Facilitator), You will: -
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(Must Haves): -
Security Clearance Required : -Active Public Trust
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Description :

• This position provides dedicated project management support to the Antitrust division customer.
• The person selected for this position will help to oversee the service Desk and Deskside support technician teams to ensure quality control in end user services and documentation.
• They will also be a Domain facilitator for end user services of the customer and will lead projects, collaborate with other domains and teams, and provide regular and ad hoc customer deliverables.
• Candidate selected will be subject to a Government Public Trust security investigation and must meet eligibility requirements for access to the customer's information.
• Current clearance is not required, but selected individual cannot start the assignment until the required security clearance is granted by the customer.
• The ideal candidate will be personable, articulate, and will focus on making sure that the customer's needs are met quickly and effectively.
• He or she will be a self-starter who can work with limited supervision. Excellent communication skills are required to effectively interface with customers to understand requirements and mission needs and then be able to translate them into actions. Very good leadership skills are also required to help to effectively lead the development team.Required Qualifications:
  
  • Bachelor's degree and 8 years' experience. High school diploma with an additional 4 years' experience may be considered in lieu of a degree.
  • Experience managing customer projects
  • Background in end user technical support and troubleshooting
  • Experience in managing or overseeing tier I-IV technicians in support of end user services
  • Experience in providing excellent written and oral communication skills
  • Experience with ServiceNow and CXONE applicationThe tasks required for this position include:
    
    • Translate the customers projects and priorities into tasks and deliverables for the other members of the contract team.
    • Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis.
    • Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements of the program
    • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
    • Coordinate QA efforts across the team, ensuring that the tasks have been completed with high quality in a predictable manner.
    • Ensure project documents are complete, current, and stored appropriately. Develop requirements specifications according to standard templates, using natural language.
    • Enforce adherence to customer requirements, documented policies and procedures, and quality end user engagement, Training and coaching for support staff and end users
    • Create and execute project work plans and revises as appropriate to meet changing needs and requirements.
    • Successfully engage in multiple initiatives simultaneously, partnering with the customer, subcontractors, and other vendors supporting ATR
    • Collaborate with developers, subject matter experts, and technicians to establish the technical vision and analyze tradeoffs between usability and performance needs.This is a Full time ,Contract opportunity.
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      Location : Washington, DC 20530 - (hybrid work schedule)
      Contract : 6+ Month ( Possible Extension)
      Pay Rate : $50-55 Per hour
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      Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
      Qualified candidates should -APPLY NOW -for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible
      
      Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
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      Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email hr_dept@volt.com or call (866) -898-0005. Please indicate the specifics of the assistance needed.
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      Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. - 1324b. - The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Keywords: Volt, Richmond , Project Analysis III, Other , Washington, Virginia