Quality Assurance Supervisor ($70,500 - $112,700 DOE)

Company: Carlile Transportations
Location: Washington
Posted on: April 8, 2025

Job Description:

Quality Assurance Supervisor ($70,500 - $112,700 DOE)Job Category: Finance & AccountingRequisition Number: QUALI002716Posted: April 1, 2025Employment Type: Full-TimeLocation: CTS-Washington - LI, 2301 Taylor Way, Tacoma, WA 92421, USAResponsibilitiesAudit, Quality Assurance, and Compliance:

• Ensure compliance with HSSE policies and procedures.
• Supervise the QA and Credit teams, ensuring alignment with company standards.
• Conduct regular audits of the credit team and billers to identify discrepancies and areas for improvement.
• Document audit findings and create reports for department managers.
• Work closely with the offshore company (WNS) to review billing data and complete assigned duties.
• Ensure daily bill audits are conducted accurately and in a timely manner.
• Perform real-time audits to maintain quality control.
• Monitor QA productivity, ensuring continued improvement in production, ready-to-bill, and not-ready-to-bill accounts.Billing and Financial Oversight:
  • Conduct weekly synchronization meetings with RED and perform monthly CAPA (Corrective and Preventive Action) on over/under bills.
  • Approve credits, rebills, and invoices within authorized limits.
  • Review monthly billing forecasts, including high-value invoices and delivery dates, for the QA Supervisor to report to Controller.
  • Conduct observations with internal departments to develop strategies for accurate invoicing.
  • Train operations personnel on proper freight bill creation.
  • Ensure accounts that are manually billed are sent to RED for automation.Leadership, Training, and Customer Service:
    • Ensure the QA and Credit teams provide excellent customer service to both internal and external stakeholders.
    • Act as a mentor to team members, supporting their professional development.
    • Conduct regular performance evaluations to assess and improve team effectiveness.
    • Facilitate continuous improvement initiatives to ensure compliance and process consistency.Other Duties:
      • Serve as a key resource for process improvement and strategy development.
      • Perform other work-related duties as assigned.Qualifications
        • High school diploma or GED equivalent.
        • Undergraduate degree in accounting, finance, business or related field preferred.
        • 5 years related data entry, billing or accounting experience in the transportation industry preferred.
        • 2 years supervisory experience.
        • 2 years TruckMate experience.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
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Keywords: Carlile Transportations, Richmond , Quality Assurance Supervisor ($70,500 - $112,700 DOE), Other , Washington, Virginia