Louisiana Support Specialist

Company: VirtualVocations
Location: Richmond
Posted on: February 13, 2025

Job Description:

A company is looking for a Support Specialist in Louisiana.

Key Responsibilities

Respond to customer inquiries via phone, email, and chat in a timely and professional manner
Resolve customer issues and complaints, escalating complex cases as needed
Maintain detailed records of customer interactions and transactions

Required Qualifications

Must reside in the State of Louisiana
Zendesk experience is required
1+ years of experience in a customer support role
High school diploma or equivalent; additional education or certifications are a plus
Fluency in English; fluency in Spanish is preferred

Keywords: VirtualVocations, Richmond , Louisiana Support Specialist, Other , Richmond, Virginia

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