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IT Infrastructure Support Manager

Company: VirtualVocations
Location: Virginia Beach
Posted on: January 27, 2025

Job Description:

A company is looking for an IT Infrastructure Support Manager to ensure the efficient functioning of its IT infrastructure operations.



Key Responsibilities

Oversee and coordinate Help Desk activities, including performance metrics and issue resolution
Collaborate on the development and administration of the IT disaster recovery plan
Manage infrastructure support requests, mentor staff, and ensure compliance with standards


Required Qualifications

Bachelor's degree in Computer Science, Information Systems, or related field
6+ years of IT experience, including 2 years in a supervisory role
Knowledge of IT Service Management processes
Proficiency with MS Office products
Working knowledge of infrastructure and desktop technologies

Keywords: VirtualVocations, Richmond , IT Infrastructure Support Manager, IT / Software / Systems , Virginia Beach, Virginia

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