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Guest Services Specialist

Company: VirtualVocations
Location: Newport News
Posted on: November 10, 2024

Job Description:

A company is looking for a Guest Services Specialist to deliver exceptional guest experiences in a remote setting.



Key Responsibilities

Provide comprehensive pre-arrival information and support for guests
Resolve guest service requests promptly and maintain open communication
Build and maintain relationships with partners and properties for operational support


Required Qualifications

Bachelor's degree in hospitality, business, or a related field preferred
High School Diploma or equivalent required
At least three years of customer-focused service experience in hospitality or related fields
Proficiency in Microsoft Office applications and Salesforce
Availability for night and weekend shifts

Keywords: VirtualVocations, Richmond , Guest Services Specialist, Hospitality & Tourism , Newport News, Virginia

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