Chief Operating Officer

Company: Shelby American, Inc.
Location: Virginia Beach
Posted on: April 7, 2025

Job Description:

DescriptionOverviewThe Chief Operating Officer (COO) serves as the principal operations executive, providing strategic leadership and operational oversight to drive excellence across the company. Reporting directly to the Chief Executive Officer (CEO), the COO is responsible for designing, implementing, and optimizing business operations to ensure the efficient delivery of high-quality contract services.Organizational StructureThe COO is supported by:

• Deputy Operating Officer (DOO)
• Systems Analyst (SA)
• Program Managers (PMs)
• Site Managers (SMs)Key Responsibilities1. Strategic Leadership
  • Develop and implement business operations strategies, plans, and procedures to drive company growth and efficiency
  • Set performance and growth goals aligned with corporate objectives
  • Establish and enforce policies that promote company culture and vision
  • Support expansion initiatives, including investments, acquisitions, and corporate alliances
  • Evaluate company performance using data-driven analysis and reporting
  • Provide comprehensive reports and strategic insights to the CEO2. Operational Management
    • Oversee day-to-day corporate operations to ensure seamless execution
    • Manage relationships with partners and vendors to enhance business efficiency
    • Lead the Operations Department, ensuring effective execution at all levels
    • Implement and oversee the Program Manager/Site Leadership Training Plan
    • Institute process improvements to optimize operational efficiency
    • Allocate resources strategically across departments and projects
    • Oversee Headquarters office management and administrative functions3. Performance Management
      • Define and measure Key Performance Indicators (KPIs) for operational success
      • Foster a culture of high performance, teamwork, and accountability
      • Implement the Company's Performance Management Program to drive workforce engagement
      • Encourage cross-functional collaboration to enhance efficiency
      • Develop and refine operating policies and standard procedures4. Compliance & Security
        • Oversee the Company's Industrial Security Plan and Insider Threat Program
        • Ensure compliance with Cybersecurity Maturity Model Certification (CMMC) and other regulatory frameworks
        • Develop, maintain, and enforce regulatory compliance requirements
        • Lead the implementation of a Quality Management Program5. Workforce Development
          • Partner with Human Resources to oversee onboarding, training, and talent acquisition
          • Drive the Company's Talent Management and Professional Development Programs
          • Oversee workforce management, engagement, and retention strategiesRequirementsQualifications & Experience
            • Proven experience in defense contracting operations management preferred
            • Strong leadership and executive management capabilities
            • Demonstrated success in implementing operational excellence initiatives
            • Experience in government contracting and compliance desired
            • Exceptional communication and interpersonal skills
            • Strong strategic planning, execution, and financial management skillsPerformance MetricsThe COO's effectiveness will be measured based on:
              • Achievement of operational efficiency targets
              • Quality and timeliness of contract service delivery
              • Successful implementation of management programs
              • Effectiveness of cross-department coordination
              • Compliance with security and regulatory standards
              • Optimal utilization of company resources
              • Crisis management and resolution capabilitiesPrevailance, Inc. proudly supports veterans as a member of the V3 (Virginia Values Veterans) program and the Hire Vets initiative. Prevailance provides a comprehensive benefits package to eligible employees, designed to support health, wellness, and financial security. Our benefits include:
                • Medical Insurance
                • TriCare Supplemental
                • Dental Insurance
                • Vision Insurance
                • Life & Accidental Death & Dismemberment (AD&D) Coverage
                • 401(k) Plan with Company Matching Contributions
                • Paid Time Off (PTO)
                • 11 Paid Holidays
                • Education Reimbursement Program
                • Computing Device Reimbursement ProgramPrevailance, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, citizenship status, marital status or any other consideration prohibited by law or contract. Prevailance, Inc. participates in E-Verify and is VEVRAA Compliant.
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Keywords: Shelby American, Inc., Richmond , Chief Operating Officer, Executive , Virginia Beach, Virginia