Club General Manager - Virginia

Company: LifeFlight Australia Limited
Location: Richmond
Posted on: April 1, 2025

Job Description:

At Fitness Cartel Australia, we're more than a gym - we're an exciting and fast-growing brand with plans to expand from 14 to 60+ clubs by 2029. Our state-of-the-art facilities include everything from Cycle Studios and Reformer Pilates to caf--s, cr--che, and saunas, creating a feel-good environment that motivates, challenges, and inspires.The Role :Club General Managers (CGM's) are primarily responsible for the Club's overall performance & operations. This role will be integral in driving a culture of excellence, community, high performance environment, working alongside our Executive Team, Regional Performance Managers and Directors.Key Responsibilities:

• Management of the Club's overall budgets and financials, including Member Movement/Growth, EBIDTA, & Retention strategies.
• Overseeing a Big-box style gym with 3000+ members, with Cr--che, Retail & Apparel store & caf--.
• Manage the day-to-day operations of the Club, ensuring our high-quality facilities are always maintained.
• Recruitment, onboarding, training, and retention of staff members.
• Delivering training, mentoring and support for the Club Department Heads, running weekly meetings to engage & motivate your teams.
• Oversee staff rostering to ensure adequate staff coverage in all departments during Club operating hours, approving leave & fortnightly payroll.
• Using internal software systems including Clubware, Debit Success & Gym Sales to determine internal communications and procedures are being met and followed.
• Effectively plan, manage and execute club events, such as Open Days & 8-week challenges.
• Statistical Reporting & analysis.What you'll need to succeed:
  • Experience in a similar role - must be a Big Box Gym with more than 20 Staff and more than a 2,000 Member Club.
  • Experience in a KPI driven environment with a natural drive to achieve targets and team goals.
  • Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals.
  • Growth mindset, with a genuine passion for fitness & sales.
  • The ability to solve problems and overcome obstacles.
  • Outstanding communication abilities - able to listen, understand, empathise and influence others.
  • Customer-focused with a desire to achieve exceptional customer outcomes.
  • Ability to be a role model and live by health values and behaviours while being passionate about the gym brand you work for.
  • A "can do" attitude with a thirst for learning & ambition for growth.
  • Be reliable, proactive, punctual, professional & well-presented.
  • Have a strong work ethic.
  • Be highly motivated & an adaptable team player with the ability to multitask and show initiative.
  • Computer literacy & ability to learn new systems.
  • Communicate & uphold policies & procedures of the business to customers and staff.
  • Current First Aid & CPR Certificates (if not holding, would be willing to acquire).
  • Have Australian working rights.What we'll offer you in return:
    • A Thriving Culture: Be part of the fitness industry's most exciting and rapidly expanding brand.
    • Career Growth: Opportunities for training, development, and advancement through our Future Leaders program.
    • FREE gym membership to all Fitness Cartel locations.
    • Access to Merse Wellness Spas at discounted rates.
    • Get your birthday off, and get paid for it!
    • Work in state-of-the-art fitness clubs offering 24/7 access, cycle studios, reformer Pilates, saunas, caf--s, and more.How to Apply:Click 'APPLY' to submit your resume and a cover letter explaining why you want to work with Fitness Cartel and what you bring to our team. Applications will be reviewed as received, so don't wait-apply today!Note: Only candidates meeting our selection criteria will be contacted. No agencies please!
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Keywords: LifeFlight Australia Limited, Richmond , Club General Manager - Virginia, Executive , Richmond, Virginia