Event Manager - Waldorf Astoria Washington DC

Company: Hilton Worldwide, Inc.
Location: Washington
Posted on: February 3, 2025

Job Description:

Job Description - Event Manager - Waldorf Astoria Washington DC (HOT0BBJ8)Job Number:HOT0BBJ8Work LocationsWaldorf Astoria Washington DC 1100 Pennsylvania Avenue NW Washington 20004Forge your legacy by joining the newest and highly anticipated Waldorf Astoria hotel, located at the epicenter of D.C. on Pennsylvania Avenue, as an Event Manager.The iconic Old Post Office has been reimagined as Waldorf Astoria Washington DC - reclaiming its position as one of Washington, D.C.'s preeminent addresses where all are welcome. With 263 rooms, 38,000 square feet of event space, and 2 restaurants plus 3 bars , this is the new home for Washington, D.C.'s most consequential events, groundbreaking meetings, and unforgettable experiences.What will I be doing?As an Event Manager, you will be responsible for event execution between the hotel and the customer during the meeting or event. Acts as liaison between the customer and the hotel by directing each department within the hotel as to their specific role in the on-site event. Successful achievement of this goal will ultimately result in a major contribution to the re-booking of the business for future dates. Maximizes revenues through effective up-selling of products and services. Serve as the event planner primary contact during event on property and is responsible for his/her experience.Specifically, your essential functions will be to perform the following tasks to the highest standards:

• Provide direction and supervision to affected departments and team members during the execution of meeting and/or event.
• Directly serve on site group and catering customers in a proactive manner.
• Organize, plan and prioritize your duties by developing plans and goals.
• Timely communication to internal and external clients via telephone, email, written documents or in person.
• Demonstrate knowledge of job systems, products, booking systems, and processes.
• Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
• Selling and influencing both internal and external clients.
• Make decisions and solve problems by analyzing and evaluating the issues and determining the best solution.
• Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
• Participate in customer site inspections and assist with the sales process as necessary.
• Other duties as necessary based on business needs.Classification: Full-Time/Part-Time/On-Call/SeasonalShift: Various - must be available to weekdays, weekends, and holidays.Pay Rate: The annual salary range for this role is $70,000 - $75,000 and is based on applicable and specialized experience.Medical Insurance Coverage Available - for you and your family.What are we looking for?--- Minimum Years of Experience: one (1) year Hospitality related experience at manager level.It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:--- Knowledge of the hotel property management systems (Delphi.fdc)--- Significant experience in revenue management or a similar analytical role--- Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result
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Keywords: Hilton Worldwide, Inc., Richmond , Event Manager - Waldorf Astoria Washington DC, Executive , Washington, Virginia